Privacy Policy

1. Overview

This Privacy Policy explains how STEID Inc. (“Company,” “we,” “our,” “us”) collects, uses, discloses, and protects personal information when you visit https://www.steid.org (the “Site”) or interact with us offline. It also describes your choices and rights.

2. Information We Collect

• Identifiers: Name, email address, postal address, phone number, IP address, unique device IDs - collected via forms, account creation, cookies
• Commercial data: Records of purchases, subscription plans - collected via transactions
• Usage data: Pages viewed, clicks, referring URLs, session duration - collected via cookies, pixels, server logs
• Approximate geolocation: City/region (from IP) - automatic
• User Content: Comments, uploads, messages - direct submission
• Sensitive data: Not intentionally collected

3. Cookies and Tracking Technologies

• Essential cookies - Site functionality and security
• Analytics cookies - Aggregated usage statistics (e.g., Google Analytics)
• Marketing cookies - Only if you opt-in via the cookie banner

You can control cookies through your browser settings and our cookie-preference tool.

4. How We Use Information

• Provide, operate, and maintain the Site
• Process transactions and send transactional messages
• Respond to inquiries and provide customer support
• Improve and personalise the Site and develop new features
• Monitor for security and fraud
• Comply with legal obligations

5. Legal Bases for Processing (EEA/UK Visitors)

We process personal data under the following bases: (i) performance of a contract; (ii) legitimate interests (e.g., Site security, product improvement); (iii) consent (for marketing cookies or newsletters); (iv) legal obligations.

6. Disclosure of Information

• Service providers under confidentiality agreements
• Business transfers with notice
• Legal compliance when required
• With your consent

We do not sell personal information as defined by the California Consumer Privacy Act (CCPA/CPRA).

7. International Data Transfers

We may transfer personal data to the United States and other countries with appropriate safeguards.

8. Data Retention

We retain personal information as long as necessary for the purposes outlined or as required by law.

9. Security

We use administrative, technical, and physical safeguards to protect personal data. However, no system is 100% secure.

10. Your Rights

• Access and obtain a copy of your personal information
• Correct inaccuracies
• Delete your data
• Object to or restrict processing
• Data portability
• Opt-out of certain uses

Submit requests to privacy@steid.org. We may verify identity before responding

11. Children’s Privacy

The Site is not directed to children under 13 (or under 16 in the EEA). We do not knowingly collect data from children.

12. Third-Party Links

Our Site may contain links to external sites. Review their policies before providing personal information.

13. Changes to This Policy

We may update this Privacy Policy with a new “Last Updated” date. Continued use signifies acceptance.

14. Contact

For privacy inquiries or to exercise your rights, contact:info@steid.org